Shipping Policy & opening hours.

Shipping Policy & opening hours.

 

Placing an Order

You can place orders online 24 hours a day, seven days a week from anywhere within mainland UK. Free UK delivery on orders over £250.00 ex VAT. 


Dispatch & Delivery

  • Monday to Thursday (before 1:00pm):
    Dispatched same day via UPS for standard next business day delivery.
    Please note: UPS usually deliver our parcels on time, but next business day delivery is not always guaranteed - However, we can assist with tracking your parcel throughout. 

  • Friday to Sunday:
    Dispatched Monday for delivery on Tuesday.

  • Cut-to-measure and bespoke LED strips: 1-3 business days.

  • Off-the-shelf LED strip lights and other products: Next business day.

  • Aluminium profiles: Next business day, or 1-3 business days if cut-to-measure (during busy periods).

Delivery times may vary during the holiday season.


Shipping Charges

  • Standard shipping is calculated at checkout and may vary depending on order value and product types.

  • Additional shipping options (pre-9am, pre-12pm, same-day courier) are available on request. Charges must be agreed before dispatch.


Track Your Parcel

You will receive a UPS tracking number via the email you provide.


Opening Hours & Contact

Sales Office: 8:00am – 6:00pm (Closed on bank holidays)
Phone: 02476 262 328
Email: sales@leadingled.co.uk


Important Notes

  • Shipping charges cover mainland UK only.

  • Additional charges may apply for Highlands, Islands or, remote postcodes. We will contact you to confirm any extra costs before dispatch.